MÍA Hotels and Resorts, begins an alliance with Queer Destinations for LGBTQ+ tourism

In MÍA Hotels & Resorts, our priority is always the satisfaction and comfort of our guests. To continue innovating and improving The MÍA Experience, we are proud to announce that at MÍA Bacalar Luxury Resort & Spa and MÍA Reef Isla Mujeres All Inclusive Resort, we will begin training to obtain the Queer Destinations accreditation.

The leading international tourism company with a focus on the LGBTQ+ community, Queer Destinations, will train us and adapt our services so that all our valuable guests belonging to the LGBTQ+ community feel welcome, and find MÍA Bacalar and MÍA Reef Isla Mujeres All Inclusive Your favorite place.

In MÍA Hotels and Resorts, we are committed to complying with all Queer Destinations standards to constantly improve.

"The CEO of Queer Destinations, Oriol Pàmies, has been enthusiastic about the work being done by Mía Reef Isla Mujeres y Mía Bacalar to obtain the distinction and position itself as a safe and friendly option for the LGBTQ+ community. The ‘Queer Destinations Committed’ distinction is an internationally recognized standard that helps companies and destinations prepare to welcome the LGBTQ+ segment in the best possible way. To achieve this, the main requirement is a process of awareness-raising and training for all employees.

As well as having external and internal policies against discrimination. This process of awareness-raising and training begins with the Educational Program called "Hospitality meets Diversity", a course on the Queer Destinations e-learning platform with updated statistical data, interviews and real cases related to the LGBTQ+ community. This space aims to create a safe environment for the discussion and training of professionals with doubts about the LGBTQ+ community, their consumption habits and how to welcome them in the right way. This differentiating factor allows the property to have its human capital trained in the care and service of travelers in this segment.

In addition, Pàmies commented that "Queer Destinations is working with Sectur Federal on a tourism strategy based on the LGBTQ+ segment with the goal of accrediting 10 destinations under the Queer Destinations seal throughout Mexico before the end of 2022." Since 2020, we have joined forces with México to work on a specific strategy that takes into account the LGBTQ+ segment. 

Queer Destinations is the leading company in the LGBTQ+ tourism segment internationally and an affiliate member of the IGLTA. Through awareness programs, training, consulting and marketing strategies, Queer Destinations acts as the bridge that connects governments, destinations and international tourism companies with LGBTQ+ travelers around the world. It currently has a presence in Mexico, the United States, Panamá, Colombia and Spain".